Privacy Policy
This Privacy Policy describes how QYX Health (www.qyxhealth.com), owned and operated by QYX Medtech Pvt Ltd ("Company", "we", "our", "us"), collects, uses, and discloses your personal information when you visit or make a purchase from our Shopify-powered store.
Our website is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.
1. Information We Collect
When you visit or interact with our store, we collect the following types of information:
a) Personal Information
Name
Phone number
Email address
Billing and shipping address
b) Order Information
Products purchased
Order value and transaction details
Payment status
c) Payment Information
Payments are processed securely through Shopify’s integrated payment gateways and third-party
providers (such as Razorpay, Stripe, etc.).
We do not store your card or banking details on our servers.
d) Device & Technical Information
IP address
Browser type and device details
Time zone and cookies installed on your device
Website interaction data (pages viewed, clicks, etc.)
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Communicate with you (order confirmations, updates, support)
Screen orders for potential risk or fraud
Improve our website, services, and user experience
Provide you with marketing communications (only if you opt-in)
By providing your contact details, you agree to receive transactional and (where applicable) promotional
communication via SMS, WhatsApp, or email.
3. Shopify & Third-Party Services
Our store is hosted on Shopify Inc. Your data may be stored through Shopify’s data storage systems,
databases, and general Shopify applications.
We may also share your information with trusted third parties, including:
Payment gateways (for secure transactions)
Shipping and logistics partners (for order delivery)
Analytics providers (such as Google Analytics)
These third parties have their own privacy policies governing the use of your information.
4. Data Security
We implement appropriate technical and organizational security measures, including:
SSL encryption for secure data transmission
Secure Shopify infrastructure
Restricted internal access to sensitive information
However, no method of transmission over the Internet is completely secure.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Keep your session active
Remember your preferences
Analyze website performance and user behavior
You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or updates
Request deletion of your personal data
Opt out of marketing communications
To exercise these rights, contact us using the details below.
7. Data Retention
We retain your information for as long as necessary to:
Fulfill orders and provide services
Comply with legal obligations
Resolve disputes and enforce agreements
Your data may be processed and stored in locations outside India through Shopify’s global
infrastructure, subject to applicable data protection safeguards.
8. Children’s Privacy
This website is not intended for individuals under the age of 18. We do not knowingly collect personal
data from minors.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with
an updated effective date.
10. Contact Us
For more information about our privacy practices or if you have questions, please contact us:
Email: support@qyxhealth.com
Phone: +91-XXXXXXXXXX
Address: [Add Registered Office Address]